All roles
IMS database
System programming
Application development
Instructor-led
For more information about the live class format, see the upcoming events on the IMS community page.
Frequently asked questions
Have questions about IMS courses, or the badge program? Here are some quick answers that can help you.
How do I earn a badge?
Courses that offer badges include one or more exams. You must pass those exams and complete required activities. See the "Grading and badge" topic in the course to see the grading policy and how exams are graded.
If I pass the course, when do I get the badge?
Badges are typically issued automatically after you meet the course requirements and grading policy. You should get an email notification of receiving the badge in one to four days.
Whom do I contact if I have problems with course content?
You can contact the IMS Education team at ibmimsom@us.ibm.com.
Where can I find more information about digital badges?
For more information about badges, see Frequently asked questions on IBM Training.
Credly Support
For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after receiving a notification, go to support.credly.com.
Support
Receiving a badge notification that allows you to accept your badge can take 1 - 2 weeks after you complete the activities required to earn a badge.
If you have questions about IBM IMS badges, contact ibmimsom@us.ibm.com.
For questions related to your badge earner account and profile or issues related to claiming your badge after receiving a notification, go to https://support.credly.com/hc/en-us.
IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices.
The IBM Privacy Statement can be viewed here: https://www.ibm.com/privacy/us/en/.
IBM employees can view the IBM Internal Privacy Statement here: https://w3.ibm.com/w3publisher/w3-privacy-notice.
