All roles
IMS database
System programming
Application development
Instructor-led
For more information about the live class format, see the upcoming events on the IMS community page.
Frequently asked questions
Have questions about IMS courses or the badge program? Here are some quick answers that can help you.
How do I earn a badge?
Courses that offer badges include one or more exams. You must pass those exams and complete all required activities. See the "Grading and badge" topic in your course to review the course requirements and grading policy.
If I pass a course, when do I get the badge?
Badges are typically issued automatically after you meet the course requirements and grading policy. You should typically get an email notification to claim your badge in 1 to 4 days after course completion.
Who do I contact if I have problems with course content?
You can contact the IMS Education team at ibmimsom@us.ibm.com.
Where can I find more information about digital badges?
For more information about badges, see IBM credentials FAQs on IBM Training.
Support
Course badges
After completing the activies required to earn a badge, receiving a badge notifaction to claim your badge can take up to 1 to 2 weeks.
If you have questions about IBM IMS badges, contact ibmimsom@us.ibm.com.
Credly support
For questions related to your Credly badge earner account and profile or issues related to claiming your badge after receiving a notification, go to support.credly.com.
Privacy policy
IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices.